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The 'Sukoon Approach'

Context is Key

A delayed train from London to Liverpool on a Monday morning. For one person, it was the difference between an exciting job opportunity and being stuck in an unfulfilling one. For another, the missed consultation meant a delayed diagnosis. The next appointment was in 3 months but the need was urgent. 

 

Yet, that same delay meant I was late; but right on time for baby Ali’s nap! I could make my friend his favourite cardamom coffee before our little boss woke up.

 

Each circumstance is unique. Each person has a differeNt perspective. Sometimes the ‘facts’ aren’t actually factual. It is one of our roles as mediators to un-pick the information presented to us and provide clarity. Once the challenges are defined, the process can truly begin…

 


Circle of Control

The train delay we later found out was due to a technical issue at the next stop. Neither I nor the other passengers had the ability to address the fault. A croaky warm voice through the train speaker system announced this was an unplanned delay but, we would soon be on our way. Arranging alternative journey’s to Liverpool at such short notice was costly and would still result in arriving late. Though we could not control the late arrival, we could control our response with varying degrees. Many would agree that during conflict, there is only so much that is within our control. Identifying this early on defines the choices we DO have. It allows for a practical approach to conflict resolution. Ultimately, reaching an amicable solution becomes more simple.

Fight or Flight

Our makeup as humans allows us to be naturally equipped to react instantly as a means for survival. When there is immediate danger for example, it can be life saving to rely on our ‘gut’. However, anyone experiencing conflict will tell you it can often feel never-ending. Many say they have an overwhelming desire for the pain to stop. Instead, with every passing minute, it can feel like it’s dragging on and on…and…on.

In these circumstances, not reacting abruptly may be the best decision. What we do with the time we have can be the difference between night and day. It doesn’t have to be complicated. It takes:

 

  • Time to reflect,
  • Understanding our circle of control,
  • and where necessary, objective, appropriate advice.

Why PractiSe with an ‘S’?

Pausing is difficult. There is no doubt that it is something that must become habit in order for us to benefit from it fully. We have a constant need to seek instant resolution when we experience challenges.

However, ensuring that our mindset is correct means that we can avoid mountains of regret over poor judgement. Actively pausing to assess ones intention could take seconds but have a lifetime impact.

 

Overwhelmed with where to begin?

 

Get in touch and we will guide you every step of the way.

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